One-Stop Solution For Customer Retention

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Overview

Servicing customers with physical assistance at their door step across the country

What’s better than having a personalised interaction with the customer at their doorstep? From tracing non-contactable customers to running KYC and managing collections, Our Last Mile Connect network spanning over 60 cities across India ensures that you get the best. Our assistance begins with data analysis, transcends to analytics, an intelligent connect, and ends with the last mile connect if needed. At ARCIS, we offer a one-stop solution for all Last Mile Connect needs and queries to ensure a wholesome and solution-oriented experience.

90%

Collection Rate

70%

Contactability Ratio

20%

Customer Data Enrichment

97%

First Time Right

Benefits

Improve ROI – Transaction-based pricing and service-level agreements.
Enhance On-Ground Coverage – Presence in more than 60 cities across the country.

Solution

Skip Tracing

Track customers who are non-contactable to bring back new details like phone nos., addresses, GPS coordinates, etc.

Mystery Shopping

Audit branch outlets to better understand customer experiences and help create a customer-centric brand.

Know your Customer and Credit Profile

Verify the customers via physical or video verification to eliminate the possibility of fraud.

Collections

Bridge the gap between you and your customers, with a last-mile-connect in more than 60 cities, to enrich the customer experience.

Experts that made us pioneer!

Experts that made us pioneer!

Sanjay RawatAsst. Vice President, Sales Operations

With an experience of almost three decades in the Banking domain, Sanjay considers it to be his privilege to become a preferred partner to his customers. His portfolio includes managing various retail financial products, including but not limited to credit cards, mortgages, personal loans, auto loans, and insurance.

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