Telecom

The telecom sector forms the backbone of today’s day-to-day communication across the planet. One can’t imagine a world without the various forms of communication technologies we have today. Having said that, due to very high demand, it’s pertinent to ensure that the delivery pressure in the telecom industry is well balanced with the revenue per user for sustainable growth. Customer excellence and technology go hand in hand to achieve milestones in this aspect.

ARCIS is a pioneer in transforming the telecom industry’s credit rating and KYC processes. We partner with our customers to raise industry standards. A long time ago, we moved from a paper-based model to a digital platform to ensure instant connection activations and 0% fraudulent connections on our portfolios.

We manage end-to-end customer life cycles, starting from acquisition, KYC, risk segmentation, credit rating, and onboarding activities with collections and customer services.

We understand the importance of cost optimisation in the telecom sector today and focus on integrating technology and people to minimise manual operations and automate processes to leave an intelligent process at work.