ARCIS is one of the few companies serving a majority of Indian insurance principals in various segments.
We are one of the few companies that offer contact centres, back offices, field operations, and digital transformation under the same umbrella.
ARCIS is one of the first to introduce a fully variable and outcome-based pricing model.
ARCIS has contact centres enabled in all Indian state languages, with field presence in more than 60 cities across the country.
ARCIS is one of the few companies serving a majority of Indian insurance principals in various segments.
We are one of the few companies that offer contact centres, back offices, field operations, and digital transformation under the same umbrella.
ARCIS is one of the first to introduce a fully variable and outcome-based pricing model.
ARCIS has contact centres enabled in all Indian state languages, with field presence in more than 60 cities across the country.
ARCIS is one of the few companies serving a majority of Indian insurance principals in various segments.
We are one of the few companies that offer contact centres, back offices, field operations, and digital transformation under the same umbrella.
ARCIS is one of the first to introduce a fully variable and outcome-based pricing model.
ARCIS has contact centres enabled in all Indian state languages, with field presence in more than 60 cities across the country.
A passionate and thriving sales team lies at the heart of the real estate industry. Empowering the sales team to be effective and productive and having a lead generation process in place are the best approaches for a developer. While most businesses keep these things in mind, the “warming” part of it is often overlooked. “Warming” refers to whether or not a lead meets the qualifying criteria for a sales pitch. Lead generation, warming, and sales are all specialised verticals, with the sales team usually in charge of the last two segments.
Our observation, which has been validated by our existing principals, is that when the sales team is given qualified leads, it adds to the final conversion numbers. The sales specialists are then able to do what they enjoy the most – sell to interested customers, and that brings in more business.
Where do we come in? We understand the time of the sales team is precious, and they’d do a lot more effective work with qualified leads instead of working on the filtering system. We make sure the leads passed on to the sales team in the field are baked for them to add the cherry on the cake. We make sure a need analysis is done and the right project is mapped to the right customer. We commit to pursuing the customer and bringing them to the project site in front of the sales team. We also ensure that the customer is sufficiently enrolled for the sales personnel to carry a lead.
Contactability
Average Ticket Size
Site Visits
Conversion to Site Visits
To add velocity to the sales of our client’s first flagship project in a major Indian city, we felt that there was a need to filter incoming leads for authenticity. We carried out on-site training, recruited people with the appropriate skill set and expertise, developed an efficient governance model, and used contact ability-boosting tactics. We also conducted an authentic need analysis to pitch the best suitable option to the end customer. All of this led to an increased customer site visit ratio that led to better one-on-one connections with the sales team, thus resulting in increased sales.
Client – An enterprising real estate company formed by a collaboration between an Indian and a Japanese group.
6%
Increase in contactability.
19%
Increase in pitch rate.
116%
Surge in site visits.
Vivek leads ARCIS as the head of the business. His tenure with the organisation stretches over more than 18 years. Wearing multiple hats, his excellence is backed up by 20+ years of rich work experience in business planning, operations, general management, finance and accounting, and legal matters. In his earlier tenures, he has worked for diverse companies in the service and manufacturing sectors.
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